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  • Writer's pictureGlenwood

Nationwide Platforms - Client Testimonial for Construction Debt Recovery

Updated: Nov 9, 2023

Nationwide Platforms Ltd engaged Glenwood Construction Debt Recovery in July 2017. Since our initial instruction, we would not look any further for an outsource Credit Management, Dispute Resolution and Debt Recovery partner.

Glenwood is extremely reactive and action our accounts to debt recovery within an hour of instruction. They have a strong knowledge of the UK Construction & Plant Hire sector and proven at overcoming typical objections to debtor payment. Whether recovering monies from debtors who have cash flow difficulties or resolving debtor disputes, Glenwood exceed our expectations and produce timely results.

A dedicated Account Manager looks after Nationwide's debtors in recovery, ensuring continuity within collections. Nationwide receive real time updates from our Account Manager by email and a weekly management report is provided. The company Directors, Steven and Paul are readily available for advice. Glenwood is consultative with their approach to our debtor ledger and act on Nationwide's specific instructions. They provide a comprehensive range of formal legal notices which are dispatched by both email and registered post. Mindful of our ongoing commercial relationships an appropriate method is adopted. They are highly professional, and Nationwide have never received a customer complaint.

The company provides a legal management through their network of solicitors, sheriffs and high court enforcement officers. Litigating in every jurisdiction where we operate such as England, Scotland, Wales and Northern Ireland. All matters are pursued to conclusion. Credit investigations are available as part of their service and it is helpful to get a fresh perspective when considering customer credit limits.

They consistently deliver on results, since inception we have significantly reduced our debtor days. In addition, recovering Nationwide's statutory late payment interest and their contingent debt recovery costs is Glenwood's forte. I was pleasantly surprised when reviewing my most recent collections report.

Angela Allan

UK Credit Manager




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